T-Mobile Sidekick

The swivel-screen phone whose life lived on Danger's servers, and died with them

Shut down
19902026

The T-Mobile Sidekick, built by Danger, Inc. as the Hiptop, was the messaging phone of the 2000s: a wide screen that swivelled up to reveal a full keyboard, unlimited data, AIM and email always on, and a following that ran from deaf users to hip-hop stars. Danger's cloud held everything. Microsoft bought the company in 2008, a server failure in 2009 lost customers' data for weeks, and on 31 May 2011 the service was shut down for good.

Timeline [edit]

  1. 2000
  2. 2000 Launch
    Danger, Inc. is founded

    Three ex-Apple and WebTV engineers set out to build a data phone for everyone.

  3. 2002
  4. 1 October 2002 Launch
    The T-Mobile Sidekick goes on sale

    Swivel screen, thumb keyboard, unlimited data.

  5. 2004
  6. September 2004 Version
    Sidekick II

    A camera and a slimmer body; the model that made it a mainstream hit.

  7. 2005
  8. February 2005 Incident
    Paris Hilton's Sidekick is hacked

    Her contact list leaks online. The phone becomes a celebrity fixture.

  9. 2007
  10. December 2007 Peak
    923,000 subscribers

    Counted in Danger's IPO filing, almost all on T-Mobile.

  11. 2008
  12. 11 February 2008 Acquisition
    Microsoft buys Danger

    About $500 million. The team is put to work on what becomes the Kin.

  13. 2009
  14. 10 October 2009 Incident
    The great Sidekick outage

    A server failure loses customers' data for weeks.

  15. 2011
  16. 1 March 2011 Shutdown announced
    T-Mobile announces the end

    The Danger service will close on 31 May 2011.

  17. 31 May 2011 Shutdown
    The servers go off

    Every original Sidekick stops working.

The site through time

Browse danger.com as it was, via the Internet Archive's Wayback Machine:

Ownership [edit]

Danger, Inc. 2000–2008 Founded Founded by Andy Rubin, Joe Britt and Matt Hershenson; T-Mobile was the carrier partner throughout
Microsoft 2008–2011 Acquisition, $500M Bought Danger for a reported $500 million, built the Kin, then shut the service

Key figures [edit]

MetricValueAs ofConfidence
Registered accounts 923,000 December 2007 Confirmed Subscribers on Danger devices per the company's December 2007 IPO prospectus

Confirmed official figures · Reported media, cites a source · Estimated analyst or our estimate

Why it shut down [edit]

Official line: Microsoft bought Danger in February 2008 to build its own phones; that project became the Kin, which was killed after 48 days on sale in 2010. In October 2009 a server failure at Microsoft's Danger unit left Sidekick owners without their contacts and data for weeks. On 1 March 2011 T-Mobile announced that the Danger service behind every Sidekick would be switched off on 31 May 2011, and offered owners a move to an Android phone that only carried the name.

Our analysis: The Sidekick was a cloud phone before the term existed: mail, contacts, IM and apps all lived on Danger's servers and the handset was a thin, cheerful window onto them. That made it wonderful to use and completely dependent on a company Microsoft bought and then lost interest in. The 2009 outage showed what dependency meant, and the 2011 shutdown was just the same lesson delivered on purpose.

History [edit]

A phone built around a keyboard

Danger, Inc. was founded in Palo Alto in 2000 by Andy Rubin, Joe Britt and Matt Hershenson, three former Apple and WebTV engineers who wanted a data device for people, not executives. The Hiptop, sold by T-Mobile as the Sidekick from 1 October 2002, held its screen sideways; flick it and it swung 180 degrees on a hinge to reveal a thumb keyboard underneath. It came with an unlimited data plan at a time when data was billed by the kilobyte, and it did email, AOL Instant Messenger and web browsing better than any phone in America.

The design was cloud-first years before the phrase existed. Contacts, mail, notes and the app catalogue lived on Danger's servers and synced to the device; lose the phone and everything came back on the next one. Later models added a camera (Sidekick II, 2004), a trackball and MP3 player (Sidekick 3, 2006), and the wide-screen LX (2007 and 2009). Its fans were an unusual coalition: the deaf community, for whom always-on text was life-changing, teenagers, and celebrities, which is how Paris Hilton's stolen Sidekick contact list ended up online in 2005. Danger's regulatory filing at the end of 2007 counted 923,000 subscribers, nearly all on T-Mobile.

Microsoft

Danger had filed for an IPO when Microsoft bought it instead, on 11 February 2008, for a price reported at about $500 million. Andy Rubin had already left to found Android. Microsoft folded the team into a secret phone project, and the Sidekick was left to coast.

Then, in October 2009, a server failure at the Microsoft-owned Danger data centre took the service down and T-Mobile told customers their personal data had "almost certainly been lost". Most of it was eventually recovered, but the episode became the standard cautionary tale about cloud storage, and it happened to a phone whose whole point was that the cloud was safe. Microsoft's own product from the Danger team, the Kin, was unveiled in April 2010, went on sale in May and was cancelled after 48 days.

The end

On 1 March 2011 T-Mobile announced that the Danger service would be discontinued on 31 May 2011. Owners were offered a data export tool and a discount on the Sidekick 4G, a Samsung Android phone with the old name and none of the old software. At the end of May the servers went off and every original Sidekick became a keyboard attached to nothing.

The domain today

danger.com no longer answers. The Sidekick name was reused by T-Mobile for the unrelated Android phone in 2011 and then retired.

Similar projects

Sources [edit]

  1. T-Mobile to launch Sidekick device ZDNet 30 September 2002 [archived]
  2. Meanwhile, Microsoft Buys Danger TechCrunch 11 February 2008 [archived]
  3. T-Mobile: we probably lost all your Sidekick data Engadget 10 October 2009 [archived]
  4. RIP, Danger, 2002-2011: Microsoft axing service on May 31st Engadget 1 March 2011 [archived]

Last verified: 15 August 2026. Spotted an error? Suggest an edit (corrections with sources are reviewed and applied).